GAU

Dear V8 community,

After three years of rest, Murphy struck yesterday.
Yesterday I gave another hardware GAU.

Despite an investment of about 3500EUR 2.5 years ago in error-tolerant additional hardware, a weakness was revealed yesterday evening, which cannot be intercepted by any such great system.

One of the hard drives has a board damage. This hard drive disrupted the entire SCSI bus, as well as the other hard drives on this bus. The result was the simultaneous failure of the entire strand 1. This helps you yourself with a RAID5 with so-called. Hotspar no more.

The troubleshooting continued until this morning 03:30 and was very complicated because the disk controller reported another bug and another record was suspected. I only had the so-called. Backplane, the hard drive installation frame on suspicion.

Unfortunately, Intergenia, where the server is located, only edited the 16:45 ticket at 20:45 (!) so that valuable hours were lost. You only got a clueless hotline on the phone.
Finally, the hard thing was that the call center didn't even know the address of the data center and had to look for it for 25 minutes.

After an almost sleepless night, the server could only go online again today at 13:40.


Best regards
Maik Fassbender