I got one backwards the day before yesterday with the trailer clutch in the rear door

But I'm not really that sad, because the door squealed like a sow and was also "adorned" by a vandal with a deep scratcher

Now my question: I don't know about damage control at all, have an appointment with Audi tomorrow, they want to take care of it, but is that the right approach?
Have just researched on the Internet that you can also order an expert to the car dealership?! Does anyone know?
Greetings Rainez