Cold feet

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#1
Original: German · machine translated
Hello, experts.
Since it got a little colder outside, I can't get rid of the stupid feeling that something's wrong with my climate.
I haven't read the newer model and the bug codes yet, just wanted to ask if anyone might have an idea.
Problem: After half an hour driving with set 23°C on AUTO I have a red head and ice-cold feet. I have now played around a little bit and found that actually nothing changes when I press the button with the arrow down. It doesn't stop blowing up, nor does warm air come down.
Can someone tell me which flap or code this is and where are the Temp.Feelers in the footroom?
Thank you and pleasant cruising
Michael
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